Our Service Delivery Strength
Value system
- Internal Synergy: Multi skilled and motivated staff.
- Network value: Powerful external live network (Meet, sense, seize and support. Internal vs external alignment).
- Value swap within clusters of services (One stop shop-goods consignment): Numerous services in a value chain.
- HR: First time right approach, KPA directed, Innovation and creativity mindset driven.
- We use 80/20 pareto principle.
Technology
- IT & IOT supported with human & emotional touch.
Cost and Price competitiveness
- We use competitive pricing based on value and demand.
Business Model
- Demand chain planning: Time and functional cost optimization (JIT).
- Assets and non-asset-based operation (BPO).
- Small flexible organization- (Cloud based, Target: crowd sourcing).
Management
- Lean management, attention to details & teamwork.
Service design
- Quality based & Zero defect as an objective
- Design for experience to create story.